Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–2 business days. Once your order ships, you will receive a tracking number via email.

Estimated Delivery Times (after processing)

• United States & Canada: 2–5 business days

• United Kingdom & Europe: 3–6 business days

• Australia & New Zealand: 3–6 business days

• International: 3–8 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier, customs processing, or peak shipping periods.

Delays
Occasional delays may occur due to factors outside our control, including international logistics disruptions or customs processing.

Returns & Exchanges
All items are made to order, therefore returns and exchanges are not accepted.

However, if your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery with:

• Your order number

• Clear photos of the damage or defect

Once verified, we will provide a replacement or refund at no additional cost. Requests made after 7 days of delivery may not be accepted.